GENERAL POLICY

• All ready to ship items ship within 24-48 hours except on (National Holidays)
• Our warehouse dispatches orders from Monday to Saturday
• Once an order is shipped, it takes 3-7 working days to reach you based on your location
• Upon dispatch you will receive tracking details via sms and email.
• You can email us on contact@ascentpublications.in for any questions related to shipping

 

SHOWS DELIVERED BUT NOT RECEIVED

You are requested to track your package when it shows delivered on your email or sms. As per the recent update in courier companies policies throughout India, you are required to inform us within 3 days if your package isn’t delivered and shows delivered in the tracking for us to help you with the same. The courier company is not accepting any complaints post 72 hours marked delivery, and we will not be liable if there is delay in informing from your end.